Privacy Policy

Effective Date: 10 May 2024

Welcome to Groom Doggy. We are committed to protecting the privacy and security of our customers' personal information. This policy outlines our practices regarding data collection, use, and protection.

1. Information Collection: We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. The types of personal information collected might include your name, pet's name, email address, mailing address, phone number, and, when necessary, credit card information.

2. Use of Information: The information we collect from you may be used in one of the following ways:

• To personalize your experience (your information helps us to better respond to your individual needs)
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
• To process transactions
• To send periodic emails (The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.)

3. Information Protection: We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These security measures include: password protected directories and databases to safeguard your information, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely.

4. Information Disclosure: We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

5. Third-Party Links: Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

6. Consent: By using our site, you consent to our privacy policy.

7. Changes to our Privacy Policy: If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us: If there are any questions regarding this privacy policy you may contact us using the information below: 

Groom Doggy 

hello@GroomDoggy.com.au

+61 459 338 261